Child Protection Investigation Specialist (CPIS) Practice Exam

What accounts for the majority of reports made to the hotline?

1. Teachers and school personnel

2. Children, family members, or friends

3. Social workers

4. Pediatricians and medical professionals

The correct answer is: Children, family members, or friends

The majority of reports made to child protection hotlines typically come from children, family members, or friends because they are often the first to notice concerning behaviors, signs of abuse or neglect, or changes in a child's situation. Children may disclose their experiences directly, while family members and friends might observe red flags that prompt them to seek help on behalf of the child. This group has a unique opportunity and duty to act, especially if they have established relationships with the child, making them more likely to intervene when they suspect harm. In contrast, while teachers, social workers, and medical professionals do play significant roles in child protection, they are more likely to report based on their professional observations or training. Their reports often follow direct encounters with children or specific indications of abuse; however, they do not account for the majority compared to the personal connections that children and family members possess. Therefore, the presence and concern of those close to the child enable them to initiate reports more frequently.